Virtual website consultation reviewing the Mountain Top Church website with three participants on a Zoom-style call

What Happens When the Person Who Built Your Site Moves Away?

Series 2 · Is Your Website an Inviting Front Door, or a Bulletin Board? · Part 4 of 6

Who knows how to update your church website? If the answer is one person, it’s worth making a plan before that person changes roles, moves away or needs a break.

It’s a familiar story. A volunteer or staff member builds the site, learns the system and keeps it going for a few years. Then life changes. Suddenly, the rest of the team isn’t sure how to update an event, post a sermon or even find the right login.

The website often lands on the desk of a youth pastor, worship pastor or administrator who already has plenty to do. Nobody means to let it fall behind. It simply becomes one more responsibility without enough time or training.

This can happen on any platform. The important question is whether your team can keep using the site when the people around it change.

An approachable editing system helps. So does training more than one person, keeping a short guide to routine updates and making sure the church controls its accounts and access. A new team member should have somewhere to start.

At True Engagement, we build church websites with everyday updates in mind. Our United States–based team offers support by email, live chat and phone, and many answers include a how-to video you can return to later.

If your website person leaves and you need time to fill the role, we can also help cover updates during the transition. The aim is to keep your website current while your staff focuses on the people and work in front of them.

Ownership matters, too. Your website is yours, and you can move it to another company or hosting provider. Our hosting uses servers we own in multiple locations across the United States and Canada, rather than relying on AWS, Wix, GoDaddy or Google for that hosting.

A website is a long-term part of your church’s communication. Choose a setup you can maintain, understand how to get help, and make sure knowledge is shared.

This is Tell, with a plan for continuity. Your church’s story should keep moving forward even when someone new takes over the updates.

Explore all six articles in Series 2 →

← Previous: Part 3

Next: Part 5 →

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